Faulty Items

All MARJI pieces are hand made by local artisans from Brazil using skills passed down through generations.
Each piece is thoroughly checked by our Quality Control team before packing and shipping.
In the unlikely event that you receive a faulty garment, we require video proof that it arrived damaged. To register your complaint, please email us within 48hrs of delivery at help@marjiwear.com with a video of you opening your parcel.
Please note that damage caused by wear and tear is not considered faulty.
For claims of missing items from your order, we require video proof of you opening the parcel. To register your complaint, please email us within 48hrs of delivery at help@marjiwear.com

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Disclaimer: Each MARJI pieces has been made with love and due to it’s delicate nature we recommend taking extra care when storing and wearing. Please avoid rough surfaces or sharp objects, such as jewellery and nails.